A few days later, my mother called and said
that she has bought a new car in Phoenix, where she is now
living and working. She came to visit us in Orange County,
however and unfortunately, she had a flat tire a few miles
just barely passed the state border on her way driving back to Arizona.
She was very scared and alone in the middle of
nowhere... at midnight. She waited in the car not knowing what to do then
apparently she decided to call 911 for help. An hour later, a
nice highway patrolman came to help her change the flat tire.
I think he might have advised her of getting AAA roadside
assistance or something—because she'd called me right afterward
and asked if I could buy her a membership as soon as I can.
That night, I was really worried for my
mother. Therefore when Eric Davis, an insurance agent
who is my neighbor at AAA (his cubicle is next to mine), asked
if I want to buy a Club membership, I said sure why not since my
mom was in need of a good and reliable roadside service. I
remember that I was joking and negotiating with him to lower the
fees of becoming a member of AAA, it's kinda expensive
for me even though that I already had an employee's discount.
Eric
smiled and said that I was the most difficult client that he has
ever sold a membership to. OK, I laughed back at him… it was
on a Thursday afternoon. Nonetheless, I requested that if he
could send the bill to my home address. Then came Friday,
the rain started to pour around 6 p.m. when I got out from work.
It was a bit dark so I turned-on the lights on my way driving
home. That night, I was very tired… I
left my car lights burned all night long.
On the next day, Saturday, I woke up late,
changed and got ready to do the usual weekend things with my
son. We came out to the car, opened the door with the remote
car key—nothing happened. I thought the remote key was out of battery, so I went inside and looked
up for help on the internet. I called the Mercedes dealer in
Anaheim for advice... but nothing worked. And then, AAA
popped into my head. I looked around, found a customer
service number for 24-hour roadside assistance on an auto
insurance quote that Eric has given to me the day before. I
called the number, told the customer service about my problem
and that I have just bought my membership but have not paid yet.
I also mentioned that I’m working for AAA and I would need my
car to go to work. She was very helpful and sent someone out
to help me within five to ten minutes.
I jumped up and down like a baby when I saw the AAA
towing truck pulled up around the corner. I greeted the
driver with joy!!!! He replaced the dead battery on place. He
was very friendly though—he even showed me the trick of how he opened
the car window with some of his 'in the trade' tools. This
friendly man was Carlos from American Tow & Auto Repairs in
Garden Grove. You can reach the shop at 714-537-9562. On a
personal note, I highly recommend AAA roadside assistance, auto
insurance and other services.
You can visit AAA website at the Google
link above on your left for more information on member,
automotive and financial services.
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